vSphere Lifecycle Manager compatibility pre-check completed with a warning: "Software compatibility cannot be determined for release 9.x.x.x.xxxxxxxx, 9.x.x.x.xxxxxxxx. ..."
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vSphere Lifecycle Manager compatibility pre-check completed with a warning: "Software compatibility cannot be determined for release 9.x.x.x.xxxxxxxx, 9.x.x.x.xxxxxxxx. ..."

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Article ID: 414760

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Updated On:

Products

VMware vCenter Server

Issue/Introduction

RUN PRE-CHECK (ALL) from a vCenter UI > Cluster > Update Image will complete with a warning:
Software compatibility cannot be determined for release 9.x.x.x.xxxxxxxx, 9.x.x.x.xxxxxxxx. It can be either a security patch or an out-of-date compatibility data bunlde
having timestamp YYYY-MM-DDThh:mm:ss.xxxxxx - Firstly, please ensure the software compatibility data bundle is up-to-date. Please note that no software compatibility checks are
performed on security patches.

Environment

VVF 9.0

Resolution

Perform Sync Compatibility Data: 

  1. Navigate to the vSphere Lifecycle Manager home view.
    a. In vSphere Client, select Menu > Lifecycle Manager.
    b. Select a vCenter system from the Lifecycle Manager drop-down menu.
    The drop-down menu is available only when multiple vCenter systems are connected by a common vCenter Single Sign-On domain.
    By selecting a vCenter system, you specify which vSphere Lifecycle Manager instance you want to administer.

  2. Select Actions > Compatibility Data > Sync.
    The Update compatibility data task appears in the Recent Tasks pane.

Additional Information

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