Sync Failure after creating additional policy group for cloud applications

Products

• Data Loss Prevention Cloud Detection Service for REST
• Data Loss Prevention
• CASB Gateway

Issue/Introduction

Sync Failure after creating additional policy group for Gatelets for cloud applications in DLP Enforce console:

Click Sync to CloudSOC button does not make any change. 

Environment

DLP Enforce

Cloud Detection Server for REST

CASB Gateway

Cause

Typo in application name with additional space in front: " Google login", " Google - NotebookLM", " Google - Gemini' in Application Detection Configuration on DLP Enforce console.

Resolution

Add correct application name "Google login", "Google - NotebookLM", "Google - Gemini" in Application Detection Configuration on DLP Enforce console.