How to view the Email queues information in the Email Security Cloud portal

Products

• Email Security.cloud

Issue/Introduction

Email Queues provides up-to-date information about inbound and outbound mail queue lengths, broken down by domain. This data is now available in the ClientNet portal, both as a dashboard widget and in a detailed list view on the Tools menu. You can use this data to quickly detect and evaluate problems with your email queues.

Environment

Email Security.cloud

Resolution

The dashboard widget provides a snapshot view of current inbound and outbound queue lengths. The widget is on the Email Queues tab to the right of the Emails Scanned widget. The Email Queues widget displays queue length data for all domains by default. You can display data for a single domain using a drop-down list at the bottom of the widget screen.

The Email Queues page is on the Tools menu. The page displays the same data as the widget, but the data is displayed in list form and is broken down by domain name. The page also includes a Search box that you can use to search for an individual domain. Aside from the search box and the per-domain detail, all other functionality on the Email Queues page is identical to that of the widget.