Windows 11 VMs with vTPM enabled get the error - SCEP Certificate Enrollment Initialization Failed, Event id 86
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Windows 11 VMs with vTPM enabled get the error - SCEP Certificate Enrollment Initialization Failed, Event id 86

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Article ID: 414601

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Updated On:

Products

VMware vSphere ESXi

Issue/Introduction

Virtual machines running Windows 11 with vTPM enabled encounter Event 86 error messages within the guest operating system’s event logs.

Example -

Event 86, CertificateServicesClient-CertEnroll

    • EventData
      • Context     ...
      • Url         https://VM-KeyId-xxxx/microsoftaik.azure.net/templates/Aik/scep
      • MessageTxt  GetCACaps Not Found {"Message":"The authority\"vmw-keyid-#####.microsoftaik.azure.net/templates\" does not exist."}
        CertificateServices Client-CertEnroll; Error initializing SCEP certificate enrollment for RESOURCES https://vmw-keyid-#####.microsoftaik.azure.net/templates/Aik/scep:

Environment

VMware vSphere ESXi 8.x

Cause

This error happens because Windows 11 virtual desktops with vTPM are trying to auto-enroll an AIK (Attestation Identity Key) certificate via SCEP against a Microsoft AIK endpoint that does not exist.

Resolution

Please engage with your guest OS vendor.

Additional Information

Microsoft Q&A, How to fix scep certificate enrollment initialization - https://learn.microsoft.com/en-us/answers/questions/5496350/how-to-fix-scep-certificate-enrollment-initalizati 
Note: Please consult the guest OS on the impacts before making any changes.