Media synchronization fails for data stores in a distributed catalog.
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Media synchronization fails for data stores in a distributed catalog.

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Article ID: 414578

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Updated On:

Products

VMware Cloud Director

Issue/Introduction

  • Uploading media to a distributed catalog doesn't synchronize it to all data stores.
  • Manually updating the media results in an error and synchronization fails.
  • When a task fails, you'll see the following log output:

    vcloud-container-debug.log
    ----------------
    XXXX-XX-XX XX:XX:XX,XXX | ERROR    | content-library-activity-pool33 | RefreshCatalogActivity         | [Activity Execution] Error occurred while updating bound catalog <catalog-num> permissions - Handle: urn:uuid:<handle-uuid>, Current Phase: RefreshCatalogActivity$ProcessPermissionsPhase | requestId=<request-id>,request=POST https://<vCD-FQDN>/cloudapi/1.0.0/catalogs/urn:vcloud:catalog:<catalog-id>/refresh,requestTime=XXXXXXXXXX,remoteAddress=XX.XX.X.XX:XXXXX,userAgent=Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 ...,accept=application/json;version 40.0.0-alpha vcd=<vcd-id>,task=<task-id> activity=(com.vmware.vcloud.backendbase.management.system.TaskActivity,urn:uuid:<task-id>) activity=(com.vmware.cl.activities.RefreshCatalogActivity,urn:uuid:<catalog-id>)
    com.vmware.ssdc.util.LMException: com.vmware.ssdc.util.LMException: HTTP error on GET https://<ESXi-HostName>/folder/distributedCatalogs/<catalog-num>//default-permissions?dsName=<datastore-name>: 401
            at com.vmware.ssdc.util.LMException.wrap(LMException.java:135)
            at com.vmware.cl.distributed.DistributedCatalogUtils.processPermission(DistributedCatalogUtils.java:700)
            at com.vmware.cl.activities.RefreshCatalogActivity$ProcessPermissionsPhase.invokeCancelableOperation(RefreshCatalogActivity.java:584)
            at com.vmware.vcloud.common.activity.toolkit.VcdAbstractActivity$CancelablePhase.invoke(VcdAbstractActivity.java:591)
            at com.vmware.vcloud.activity.executors.ActivityRunner.runPhase(ActivityRunner.java:175)
            :
    ----------------

    ESXi: hostd
    ----------------
    XXXX-XX-XXTXX:XX:XX.XXXZ warning hostd[2100186] [Originator@6876 sub=Vimsvc.CgiServiceManager] Path for ticket is not valid: ***e71f9: '/folder/distributedCatalogs/<catalog-num>/default-permissions?dsName=<datastore-name>' != '/folder/distributedCatalogs/<catalog-num>//default-permissions?dsName=<datastore-name>'
    XXXX-XX-XXTXX:XX:XX.XXXZ info hostd[2100226] [Originator@6876 sub=Vimsvc.TaskManager opID=<request-id>;activity=urn:uuid:<activity-id> user=vpxuser:VSPHERE.LOCAL\Administrator] Task Created : haTask--vim.SessionManager.acquireGenericServiceTicket-2053185
    XXXX-XX-XXTXX:XX:XX.XXXZ info hostd[6434068] [Originator@6876 sub=Vimsvc.TaskManager opID=<request-id>;activity=urn:uuid:<activity-id> user=vpxuser:VSPHERE.LOCAL\Administrator] Task Completed : haTask--vim.SessionManager.acquireGenericServiceTicket-2053185 Status success
    XXXX-XX-XXTXX:XX:XX.XXXZ warning hostd[2100391] [Originator@6876 sub=Vimsvc.CgiServiceManager] Path for ticket is not valid: ***0906d: '/folder/distributedCatalogs/<catalog-num>/default-permissions?dsName=<datastore-name>' != '/folder/distributedCatalogs/<catalog-num>//default-permissions?dsName=<datastore-name>'
    ----------------

Environment

VMware Cloud Director 10.6.x

Cause

When synchronizing a distributed catalog, an error occurs due to a catalog path check mismatch.
This occurs because the "vcloud.val.httptransfer.useVcenterUrl" parameter has been added to VCD and, if set to "false", an extra "/" is added to the catalog path.

Resolution

Set the value of the "vcloud.val.httptransfer.useVcenterUrl" parameter to "true".

# /opt/vmware/vcloud-director/bin/cell-management-tool manage-config -n vcloud.val.httptransfer.useVcenterUrl -v true
# service vmware-vcd restart

Additional Information

This issue will be fixed in a future version of vCD.

Jpanese KB:
https://knowledge.broadcom.com/external/article/414339