Unable to authenticate Onedrive on VDI after upgrading ESXi host to 8u3b
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Unable to authenticate Onedrive on VDI after upgrading ESXi host to 8u3b

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Article ID: 414562

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Updated On:

Products

VMware vSphere ESXi 8.0

Issue/Introduction

Unable to authenticate VDI with OneDrive after the VMs were moved to ESXi host 8.0U3d

Environment

ESXi 8.0 U3d and earlier

Cause

A rare issue related to how applications use the TPM null hierarchy might lead to failure to authenticate virtual machines after migrating them from an ESXi host of version earlier than 8.0 Update 3 to 8.0 Update 3 and later.

You can identify the issue if the following command in Windows returns NULL
# Get-TpmSupportedFeature 

OR, if the following command in Linux fails.
# sudo tpm2_createprimary -C n -c context.out

Resolution