"Manage with single image" option is grayed out when users authenticate to vCenter using domain credentials.

Products

• VMware vCenter Server

Issue/Introduction

The image management features of vSphere Lifecycle Manager (vLCM) are inaccessible to domain users.

Symptoms: 

• The "Manage with single image" option is grayed out under the updates tab of the cluster.
• Image option under updates tab is missing.

• Following error message is observed under Menu > Lifecycle manager > Image Depot : " You do not have the required privilege to view Image Depot."

Environment

• VMware vCenter Server 8.0.x

Cause

• Domain users are unable to access vLCM image management features due to insufficient permissions assigned.

Resolution

To resolve this issue create and assign a custom vSphere Lifecycle Manager role or modify the existing role.

Follow the below steps to create and assign a new custom vSphere Lifecycle Manager role 

• Login to vCenter UI.
• Click on Home > Administration > Roles > Add Role.
• Specify a name to the new role > select all the vSphere Lifecycle Manager privileges for images listed in following article : vSphere Lifecycle Manager Privileges For Using Images

Assign the permission to a user/group and set to propagate the permissions:

• Click on the Inventory object, Navigate to Permissions tab.
• Click on Add.
• Select the required domain and the target user/group.
• Choose the newly created role from the list.
• Select Propagate to Child Objects.