Lost VAMI Password

Products

• VMware vCenter Server

Issue/Introduction

The root password of the vCenter server is unavailable.

VAMI is accessible by https://<VC_IP>:5480 or https://<VC_FQDN>:5480

Environment

vCenter Server 

Cause

The vCenter server root password has been lost or forgotten

Resolution

1. SSH to the VCSA and login using administrator@<domain_name> where <domain_name> is your default SSO Domain. ​​​​​

• If disabled, enable SSH using the VAMI ( https://<vcenter_fqdn>:5480 ).
• Can login as [email protected] or any other member of the SSO administrators group.
• Enable or Disable SSH and Bash Shell Access.

2. If first time logging in, enable shell then enter shell.

• shell.set --enable true
• shell

3. Run the following command in bash shell to change the root password.

• sudo passwd root
• You can type in the new password :
  New password:
Retype new password:
passwd: password updated successfully

4. Confirm that you can access the vCenter Server Appliance using the new root password.

• sudo -i
Password:
Connected to service

      * List APIs: "help api list"
    * List Plugins: "help pi list"
    * Launch BASH: "shell"

  Command>