File event object cannot find file with include subdirectories if subfolder not accesible

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Java Unix agent 24.x does not resolve File Events correctly in case the option "include sub-directories" is ticked and there's a directory with permissions 700 (no access to other user than the owner) if there's a login object attached to the file event.
The Event remains forever checking, increasing the Check count but not validating the condition.

This is an issue specially if the folder /tmp is used as there's always a couple of folders with 700 permissions .
It does not matter if the condition is number of files = 1 or superior than 0, sometimes the target file may have "*" on the path or not, there can be some subfolders inside the target folder and so on.

Agent C-based Unix 21.x or 12.x resolves correctly the file using the same options and on this case an error would be logged in the agent log stating that the subfolder could not be accessed but still the condition could be validated:

 U02000102 Error when calling the function 'opendir', error code '13(Permission denied)'

Environment

Unix Agent 24.x (Java-based)

Cause

DE176344

Resolution

Update to a fix version listed below or a newer version if available.

Fix version:
Component(s): Agent Unix
Automation.Engine 24.4.2 HF2 -Planned release November 2025
Automation.Engine 24.4.3 - Planned release December 2025