CABI 4.1 Crystal Reports Fail - Error code:0 [CRWEB00000119]"

Products

• CA Spectrum

Issue/Introduction

Problem:

When attempting to run any CA Spectrum CABI 4.1 SP3 reports,  the following message is displayed:

The viewer could not process an event. Failed to open the connection. Current Assets: All [] ---- Error code:0 [CRWEB00000119]

 

Resolution:

Ensure you have completed all the post installation steps for CABI.

 

Additional Information:

Post installation steps for CABI

https://docops.ca.com/ca-spectrum/10-1/en/installing-and-upgrading/install-report-manager/cabi-boxi/how-to-install-ca-business-intelligence-cabi/post-installation-configuration-for-cabi

 

Environment

Release: SDBSFO99000-10.1-Spectrum-Device Based Suite-Server FOC
Component: