URL and ID fail to synch back to Jira due to missing project attribute in synch by value fields in ConnectALL
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URL and ID fail to synch back to Jira due to missing project attribute in synch by value fields in ConnectALL

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Article ID: 414232

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Updated On:

Products

ConnectAll On-Prem ConnectALL ConnectAll SaaS

Issue/Introduction

Customer is seeing an issue with URL and ID failing to synch back to Jira.

The issue seems related to a failure when the automation is performing a lookup for fields that need a "synch by value" such as Release.  When that call is made it is missing the project attribute and the API fails

Logs show the following error

ERROR YYYY-MM-dd hh:mm:ss,zzz [nnnnnnnnnn | <Automation ID> | <Poll ID> | SAMPLE-nnn | {new_group}][(connectall-flows) thread #nn - JmsConsumer[writeQ]] com.go2group.connectall.model.transformer.model.api.InlineAttachmentTransformer: RallyAPI: Query response returned an error: {"QueryResult": {"_rallyAPIMajor": "2", "_rallyAPIMinor": "0", "Errors": ["Could not parse argument: project"], "Warnings": [], "TotalResultCount": 0, "StartIndex": 0, "PageSize": 0, "Results": []}}

This is occurring in a multivariate automation

 

Environment

ConnectALL 3.9.1

Cause

DE177165

Resolution

Targetted for a fix in a future build