HCL compatibility check Failed

Products

• VMware vSAN

Issue/Introduction

• Using VCF Installer, deploying VCF 9.0.x  fails on vSAN HCL validation:
• Attempting to commission a host fails on the vSAN HCL check validation:

2025-09-19T14:19:42.172+0000 DEBUG [vcf_dm,68cd65fa7c2e7dxxxxxxxxxxxba3c9c9e,2059] [c.v.e.s.c.c.v.vsan.VsanManagerBase,dm-exec-9] HCL check failed for test Controller firmware is VMware certified due to yellow status on host xxxxxxxxxxxx
2025-09-19T14:19:42.172+0000 ERROR [vcf_dm,68cd65fa7c2e7dxxxxxxxxxxxba3c9c9e,2059] [c.v.e.s.v.a.ValidateVsanEsaHclCompatibilityAction,dm-exec-9] Host xxxxxxxx is not compatible with HCL.

"vmhba2: Micron Technology Inc 7450 PRO NVMe SSD","e2cs005","yellow"]}],"label":"Controller List"}]

 

Environment

VCF 9.0.x

Cause

Vendor branded disks not being identified correctly, the disk(s) are expected to be the following:

Cisco UCS-NVMEG4-M7680D  / Cisco UCS-NVMEG4-M7680

However they are showing as:

Micron MTFDKCB7T6TFR-1BC15ABYY

This is due to an incorrect firmware being installed on the devices, causing them to be misidentified.

"HPE 3.84 TB NVMe RI BC U.3 7500" is also showing as "Micron Technology Inc 7500 PRO NVMe SSD"

Resolution

Contact the hardware vendor to have the correct firmware installed on the device.

Additionally, leverage Cisco Intersight HSM to verify correct firmware. 

If necessary, skip the HCL check by following the process outlined here: https://knowledge.broadcom.com/external/article/408300 

 

Additional Information

vSAN Health Service - Cluster health - vSAN Managed disk claim