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How to connect the agent to the rtserver on the Harvest server?

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Article ID: 41422

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Updated On:

Products

CA Harvest Software Change Manager - OpenMake Meister

Issue/Introduction

Introduction:

To help ensure that you successfully connect Harvest agent to rtserver on Harvest server, complete the following steps:

Question:

How to connect the agent to the rtserver on the Harvest server?

Environment:

Harvest 12.5 and 12.6

Answer:

Beginning with r12.1 and above, the agent is redesigned as an RTserverless agent that listens on a designated network port as a service .

The RTserverless agent can be started as a multi-user (root based) or single-user agent. There is no limitation on number of RTserverless agents that can be started on one machine as long as each agent listens on a different designated port.
For the SCM clients (i.e. command-lines, Harweb, workbench and admin GUI) to connect to the RTserverless agent, the port number of the remote agent must be specified in addition to the agent machine name, login user name and password. If there is a firewall between the agent, client, and broker then the agent port must be opened bi-directionally.
 
To start a RTserverless agent, the –port option must be specified in the agent command-line or in the HAgent.arg file.
For example:
agntd –port=1234                           (for starting a root based multiuser agent)
agntd –port=1234 –usr=user1         (for starting a single-user agent)

Environment

Release: SCMNCR99000-12.5-Harvest-Software Change Manager-Named User-Competitive Replacem
Component: