Error 401 Unauthorized shows on the portfolio targets tab if a user with limited access rights tries to sync the portfolio.

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Article ID: 4142

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL Clarity PPM SaaS - Application Clarity PPM On Premise

Issue/Introduction

Error 401 Unauthorized shows on the portfolio targets tab if a user with limited access rights tries to sync the portfolio.

Error 401 Unauthorized shows on the portfolio targets tab if a user with limited access rights tries to sync the portfolio.

Steps to Reproduce:

1. Create a user with the following access rights: 
    Global: Portfolio - Navigate 
    Instance: Portfolio - Edit to a specific portfolio 

2. Create a portfolio and assign the user above created as manager 

3. This grants the user the Portfolio - Owner (Auto) access right 

4. Logout and login as the user created 

5. Navigate to portfolios. You can now see the portfolio where you are the manager 

6. Edit the portfolio and go to the contents editor tab 

7. Click Sync now and the portfolio gets synchronized 

8. Go to the targets tab and click Sync now


Expected Result: 
The portfolio to be synchronized.

Actual Result: ERROR 401-Unauthorized to view the page. If you are sure you have access, try logging in again or contact your system administrator.

Cause

Issue has been documented as defect CLRT-79492

 

Environment

Release:
Component: PPMENV

Resolution

Fixed in CA PPM 15.2