Encryption Manager fails to fetch all Virtual Data Center, Organization, or policies accurately
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Encryption Manager fails to fetch all Virtual Data Center, Organization, or policies accurately

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Article ID: 414190

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Updated On:

Products

VMware Cloud Director

Issue/Introduction

  • Encryption Manager (BYOK) fails to accurately fetch all Virtual Data Center(VDC), Organization(Orgs), or policies.
  • Records added or deleted can appear again on a second results page.
  • The ordering of results have inconsistencies.

Environment

VMware Cloud Director Encryption Management 1.2.1

Cause

This issue occurs due to a pagination problem when there are more than 128 VDC, Orgs or policies. As a consequence of pagination, when records are added or deleted, there's a chance that data from the first page may appear again on the second page because of ordering inconsistencies.

Resolution

This is a known issue with Encryption Management 1.2.1. 

To workaround this issue reduce the number of VDC, Orgs or policies to 127.