There is a Display  behavioral change for Critical Path view on AWI after customer Upgrading to V 24.4.1. This  issue is observed with all workflows which has subworkflow.
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There is a Display  behavioral change for Critical Path view on AWI after customer Upgrading to V 24.4.1. This  issue is observed with all workflows which has subworkflow.

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Article ID: 414189

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

There is a Display  behavioral change for Critical Path view on AWI after customer Upgrading to V 24.4.1. This  issue is observed with all workflows which has subworkflow.

Steps to reproduce the behavior.

  1. Monitor a workflow containing at least one sub workflow.
  2. Toggle to 'Show Critical Path' mode
  3. Expand the sub workflow

while the Critical Path lines would remain highlighted, all of the critical tasks outside of the sub workflow lose their highlighting.  When I then collapse the subworkflow again, none of the tasks would be highlighted (although the lines connecting the critical tasks would remain highlighted).

Note that refreshing the screen -- either manually, or using the AWI's refresh button or automatic refresh interval -- appears to clean things up again; the critical path resumes highlighting the critical tasks both inside and outside of the subworkflow.

Environment

Automation Engine V 24.4.1 to V 24.4.3

Cause

BUG

Resolution

This issue is identified as a BUG and the bug-fix is expected in the future release of Automation Engine.

Please contact broadcom Support for fix details.