How to increase the Advanced Authentication Admin Console Session Timeout value?

Products

• CA Advanced Authentication
• CA Strong Authentication
• CA Risk Authentication

Issue/Introduction

Advanced Authentication Admin Console locks out to quickly displaying the following image. How to control the session timeout for the Advanced Authentication Admin Console. 

 

 

Environment

Release: 9.x
Component: Admin console

Java based Admin GUI deployed under a Web Application Server such as Tomcat

Cause

Session Time Out not large enough and needs to be increased.

Resolution

Below steps can be followed to make the Session time out for Admin console application.

• Navigate to <APPLICATION_SERVER>/webapps/arcotadmin/WEB-INF
• Set the session timeout (in units of minutes) by modifying the web.xml files as shown below
  • <session-config>
  • <session-timeout>5</session-timeout>
  • </session-config>
• Restart the application server

Additional Information

Note in the example in resolution above the session-timeout of "5" indicates that the session will expire in 5 minute.  Hence the granularity of the session timeout is in minutes.