How to increase the Advanced Authentication Admin Console Session Timeout value?

Products

• CA Advanced Authentication
• CA Strong Authentication
• CA Risk Authentication

Issue/Introduction

Advanced Authentication Admin Console locks out to quickly displaying the following image. How to control the session timeout for the Advanced Authentication Admin Console. 

 

 

Environment

Release: 9.x
Component: Admin console

Java based Admin GUI deployed under a Web Application Server such as Tomcat

Cause

Session Time Out not large enough and needs to be increased.

Resolution

• Navigate to <APPLICATION_SERVER>/webapps/arcotadmin/WEB-INF
• Set the session timeout (in units of minutes) by modifying the web.xml files as shown below  

              <session-config>

             <session-timeout>5</session-timeout>

             </session-config>

•    Restart the application server

 

Additional Information

Note in the example in resolution above the session-timeout of "5" indicates that the session will expire in 5 minute.  Hence the granularity of the session timeout is in minutes.