How to increase the Advanced Authentication (AA) Admin Console Session's Timeout value?

Products

• CA Advanced Authentication
• CA Strong Authentication
• CA Risk Authentication

Issue/Introduction

Advanced Authentication (AA) Admin Console locks out too quickly displaying the image below. How can one control the session timeout for the Advanced Authentication's Admin Console. 

 

 

Environment

Release: 9.x
Component: Admin console

 

Cause

Session timeout not large enough and needs to be increased.

Resolution

The steps below can be followed to change the session timeout for Admin console application as it logs off too quickly.

• Navigate to <APPLICATION_SERVER>/webapps/arcotadmin/WEB-INF
• Set the session timeout (in units of minutes) by modifying the web.xml files as shown below: (Example to set the session time out to 5 minutes)
  • <session-config>
  • <session-timeout>5</session-timeout>
  • </session-config>
• Restart the application server

Additional Information

Note in the example in resolution above the session-timeout of "5" indicates that the session will expire in 5 minute.  Hence the granularity of the session timeout is in minutes.