Inbox request approval not showing any information on Resource Details

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

When reviewing an approval request in the Aria Automation Inbox, users observe that the "Resource Details" tab displays the message: "Resource details not available."

Environment

Aria Automation 8.18.x

Resolution

Resolution: As a workaround, approvers can access the necessary resource details by navigating to the associated deployment link.

Steps:

1. While reviewing the approval request in the Aria Automation Inbox that shows "Resource details not available."
2. Locate the deployment link associated with the request.
3. Click on the deployment link to navigate to the detailed view of the resource being requested.
4. The resource details should be available on the deployment's full details page, allowing the approver to gather the necessary information to make an informed decision.