SiteMinder : Getting Fatal Error while upgrading the Admin UI from R12.8 SP6 to SP7.

Products

• SITEMINDER

Issue/Introduction

Getting Fatal Error while upgrading the Admin UI from R12.8 SP6 to SP7.

Description:

Additional Notes: ERROR - build.xml:245: The following error occurred while executing this line:
/tmp/320971.tmp/build.xml:53: The following error occurred while executing this line: /opt/CA/siteminder/adminui/packages/configuration/build.xml:16: genkey returned: 1

Cause

It was observed that Hostname and the actual server name don't match hence you are seeing the error.

Resolution

Fresh installation of the R12.8 SP8  AdminUI by providing all the details including the correct hostname in the AdminUI prerequisite  and Adminui resolved the issue.