Error: "Error while starting vCenter services"
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Error: "Error while starting vCenter services"

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Article ID: 413971

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Updated On:

Products

VMware vCenter Server

Issue/Introduction

  • vCenter showing No healthy upstream
  • While starting services we see services not starting
  • STS logs reporting 
    Signing certificate is not valid at Mon Oct 13 09:21:07 GMT 2025, cert validity
  • And errors for Solution User Certificate 
    [com.vmware.identity.sts.InvalidCredentialsException] Censored exception
    com.vmware.identity.sts.InvalidCredentialsException: Solution user cert is not valid.
            at com.vmware.identity.sts.auth.impl.BSTAuthenticator.checkValidCertificate(BSTAuthenticator.java:220) ~[libsts.jar:?]
            at com.vmware.identity.sts.auth.impl.BSTAuthenticator.doAuthenticate(BSTAuthenticator.java:118) ~[libsts.jar:?]
            at com.vmware.identity.sts.auth.impl.BSTAuthenticator.authenticate(BSTAuthenticator.java:85) ~[libsts.jar:?]
            at com.vmware.identity.sts.auth.impl.CompositeAuthenticator.authenticate(CompositeAuthenticator.java:54) ~[libsts.jar:?]
    
  • Environment check with vCert is showing all certificates valid

Environment

vSphere vCenter Server 8.X

Cause

  • No DNS configured on the vCenter

Resolution