Starting CA OPERA results in the following abend: MODULE=CNZC1SUB+00005B8C,ABEND=S0077

Products

• Opera

Issue/Introduction

Problem:
Starting up CA Opera:
 
CAIW767I Interface for CASCHED Action not Available                    
CAIW769I Interface for CASEVEN Action is Available                     
CAIW350I CA-Opera Product Interface Active                             
CAIW651I CA-Opera Timer Component Active                               
CNZ0001I CNZC1SUB: SERVICE CNZC1OBU FAILED WITH RC:       4 RS:     402
...
DUMP TITLE=COMPON=CNZ,COMPID=SC1CK,ISSUER=CNZMIREC, 
MODULE=CNZC1SUB+00005B8C,ABEND=S0077,REASON=010E0A36
CAIW325I CA-Opera Subsystem Console 000 Obtained    
CAIW300I CA-Opera Subsystem Console Component Active
CAIW600I CA-Opera LOG Component Active              
CAIW430I CA-Opera CA-7 Interface Active             
CAWU100I CA-Opera Initial Startup Complete          
CAWU000I Console Automation is Active               
CAIW000I CA-Opera Subsystem Active                  
 
What causes this problem? Opera still seems to run properly.
 
Resolution:
 
This is usually caused by mishandling of the SYSZCNZ enqueue. If you are
using GRS or CA MIM and they are handling the SYSZCNZ enqueue then all
All consoles MUST have UNIQUE names between LPARS. This began after
z/OS 1.10.
 
If you have GRS and CA MIM you can update these products to NOT handle the
enqueue for SYSZCNZ and this will allow NON-UNIQUE console names to exists between LPARS.
 
Additional Information:
Consult your GRS or CA MIM User guides for assistance on setting you the proper
enqueue information.

Environment

Release: OPERA.00200-3.1-Opera
Component: