SRM plugin is not working, unable to launch SRM console : vSphere Replication - UI error: Unable to read configuration

Products

• VMware Live Recovery

Issue/Introduction

This error typically indicates a communication or configuration issue preventing the vSphere Replication appliance from interacting correctly with vCenter Server. 

Environment

vSphere Replication 8.7
VMware Site Recovery Manager 8.7

Cause

The Broadcom product interoperability matrix indicates that VMware Site Recovery Manager & VMware vSphere Replication 8.7 are incompatible with VMware vCenter 8.0 Update 3g 

Resolution

To fix this issue, upgrade vSphere Replication & VMware Live Site Recovery to a supported version & reconfigure the appliances to register with vCenter. 

Additional Information

Site Recovery Manager Appliance Upgrade Best Practices (385248)

vSphere Replication Appliance Upgrade Best Practices (385246)