Alarm 'vSAN file service alarm 'Infrastructure Health'' with 'File service license is not found. Cannot fetch file service balance status.'

Products

• VMware vSAN

Issue/Introduction

• After changing the license assignment for the vSAN cluster, an alarm ‘vSAN file service alarm 'Infrastructure Health’' was notified.

 

• In vCenter Server /var/log/vmware/vsan-health/vmware-vsan-health-summary-result.log the following is observed:

YYYY-MM-DDTHH:MM:SS.SSSZ INFO vsan-mgmt[53071] [VsanHealthSummaryLogUtil::PrintHealthResult opID=3311bbe6] Cluster <Cluster Name>  Overall Health : red
   Group fileservice health : red
      Test host health : red
         InfrastructureHealth: Host  VsanFileServiceNode  VdfsDaemon  RootFileSystem  WorkloadBalance  Description
                               (Host-####, Red, Red, Red, Yellow, FileServiceLicenseIsNotFound.CannotFetchFileServiceBalanceStatus.), (Host-####, Red, Red, Red, Yellow, FileServiceLicenseIsNotFound.CannotFetchFileServiceBalanceStatus.),
                               (Host-####, Red, Red, Red, Yellow, FileServiceLicenseIsNotFound.CannotFetchFileServiceBalanceStatus.), (Host-####, Red, Red, Red, Yellow, FileServiceLicenseIsNotFound.CannotFetchFileServiceBalanceStatus.),

 

• In ESXi  /var/run/log/vsanmgmt.log the following is observed:

YYYY-MM-DDTHH:MM:SS.SSSZ info vsand[79902814] [opID=333e982c-24c4 VsanFileServiceSystemImpl::QueryHealthSummary] Checking the file service health on this host ...
YYYY-MM-DDTHH:MM:SS.SSSZ error vsand[79902814] [opID=333e982c-24c4 VsanFileServiceSystemImpl::_CheckFileServiceEnabled] vSAN file service is not fully ready
YYYY-MM-DDTHH:MM:SS.SSSZ info vsand[79902814] [opID=333e982c-24c4 VsanFileServiceSystemImpl::_QueryHealthSummary] Skip checking file service health (not enabled)
YYYY-MM-DDTHH:MM:SS.SSSZ error vsand[79902814] [opID=333e982c-24c4 VsanFileServiceSystemImpl::_CheckLicense] The host has no file service license

Environment

VMware vSAN

Cause

The vSAN File Service is not available with vSAN Advanced or Standard licenses. Enterprise or vSAN Enterprise Plus license is required.

Resolution

Assign a valid vSAN Enterprise or Enterprise Plus license to the vSAN cluster asset.

Additional Information

vSAN Health Service - File Service - Infrastructure health

Can't enable vSAN File Services; msg.nolicense