The VMware Cloud Foundation (VCF) installer appliance displays a "Path not found" error when attempting to connect to an offline depot to download binaries

Products

• VMware SDDC Manager

Issue/Introduction

When clicking "CONFIGURE" in the "EDIT DEPOT CONNECTION" section for an offline depot in the VCF installer, the following error appears:

Path not found - /metadata/productVersionCatalog/v1/productVersionCatalog.json 404 File not found HTTP/1.0

Environment

VMware Cloud Foundation 9.x

Cause

When accessing the offline depot web server using https://<IP>:<PORT>, the directory structure does not follow the expected pattern of <document_root>/PROD.

Note: The "Directory listing for /" should display a folder named PROD.

Resolution

1. Copy the PROD and all its contents to the "Document root" folder of the apache server running on the internal depot machine. The resulting structure should appear as "<document_root>/PROD".

2. Set the appropriate file permissions for the newly copied files and directories.

Refer to the Knowledge Base article VCF Offline Depot deployment for more information.

 

Additional Information

Refer to document Connect to an Offline Depot to Download Binaries for more information.