AI Assistant Platform Disk usage is high or very high

Products

• VMware vDefend Firewall
• VMware vDefend Firewall with Advanced Threat Prevention
• VMware Avi Load Balancer

Issue/Introduction

You are running SSP or Avi Operations and have encountered an alarm with any of the following description:

The disk usage of AI Assistant Platform {.ResourceID}/{ pod } is currently { value }%, which is above the threshold value. 

• The {ResourceID } is dynamic and will be prefixed by the service name as shown above.
• The { value } will be dynamic and will represent the current disk usage of the { pod }.

Example:

The disk usage of AI Assistant Platform intelligent-assist-tutor/intelligent-assist-tutor-7c874cfb56-lvrg4 is currently 93%, which is above the threshold value.

Purpose: AI Assistant Platform {.ResourceID}/{ pod } disk usage is high or very high which can result in pod crashing.

Environment

vDefend SSP Version: 5.2 and later

Avi Operations: 5.2 and later

Cause

Insufficient disk space: The allocated disk space may be inadequate for the current workload or data growth.

Resolution

Disk size on the Persistent Volume should be increased.

1. Identify current disk size by calling command below. For example the value is 25Gi.

k get pvc intelligent-assist-storage-pvc -n nsxi-platform -o jsonpath='{.spec.resources.requests.storage}'

2. Increase the value in 5Gi increments by calling a command:

k patch pvc intelligent-assist-storage-pvc -p '{"spec":{"resources":{"requests":{"storage":"12Gi"}}}}'

3. Track the expansion using:

k get pvc intelligent-assist-storage-pvc -n nsxi-platform -o jsonpath='{.spec.resources.requests.storage}'

4. The alarm should clear within 10 minutes.