LCMVCF19112: VCF 9.0 Could not get API token from SDDC Manager.
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LCMVCF19112: VCF 9.0 Could not get API token from SDDC Manager.

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Article ID: 413752

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Updated On:

Products

VMware SDDC Manager VMware Cloud Foundation

Issue/Introduction




A similar error is observed in the Fleet Manager's vmware_vrlcm.log

/var/log/vrlcm/vmware_vrlcm.log
======================================================================================
2025-09-30T13:45:39.600Z INFO vrlcm[1299] [pool-3-thread-89] [c.v.v.l.v.p.t.CreateServiceAccountForVrealizeInSddcManagerTask]  -- Service account username: svc-ops-sddc-manager-###-#

2025-09-30T13:45:39.601Z INFO vrlcm[1299] [pool-3-thread-89] [c.v.v.l.p.d.VCFRestClient]  -- Connect URL : https://incorrectFQDN/v1/tokens
2025-09-30T13:45:51.710Z ERROR vrlcm[1299] [pool-3-thread-89] [c.v.v.l.p.d.VCFRestClient]  -- Exception occurred while getting VCF access token.
java.net.NoRouteToHostException: No route to host (Host unreachable)
        at java.base/java.net.PlainSocketImpl.socketConnect(Native Method) ~[?:?]
        at java.base/java.net.AbstractPlainSocketImpl.doConnect(Unknown Source) ~[?:?]
        at java.base/java.net.AbstractPlainSocketImpl.connectToAddress(Unknown Source) ~[?:?]
        at java.base/java.net.AbstractPlainSocketImpl.connect(Unknown Source) ~[?:

Environment

VMware Cloud Foundation 9.x

Cause

A stale reference to an old VCF Installer in the Fleet Manager appliance. 

Resolution

Open a support case with VMware support.