Problems with geolocation where Spain IP is set as IP for other countries in VIP Authentication Hub
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Problems with geolocation where Spain IP is set as IP for other countries in VIP Authentication Hub

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Article ID: 413724

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Updated On:

Products

Symantec Identity Security Platform - IDSP (formerly VIP Authentication Hub)

Issue/Introduction

Running VIP Authentication Hub 3.4.4, this one confuses the origin of some IP addresses when doing geolocation:

IP <Spain IP> that VIP HUB geolocates in Hungary, but it is from Spain
IP <Spain IP> that VIP HUB geolocates in Italy, but  it is from Spain
IP <Spain IP> is located in Denmark by VIP HUB, when it actually belongs to Spain.
IP <Spain IP> is located in Romania by VIP HUB, when it actually belongs to Spain.
IP <Spain IP> is located in Switzerland by VIP HUB, when it actually belongs to Spain.

Environment

VIP Authentication Hub 3.4.4;

Resolution

Upgrade VIP Authentication Hub to version 3.4.5 to solve this issue (1).

Additional Information