High memory utilization on Edge SWG deployed in Azure.

Products

• ISG Proxy

Issue/Introduction

Memory utilization is unusually high despite low volume of traffic. Graphs show that memory never goes down below 50% (This value may be different depending on deployment).

Environment

Edge SWG deployed in Azure

Cause

Not enough memory is allocated to Edge SWG. 

Resolution

Allocate more memory to Edge SWG. See Additional Information section for more details.

Additional Information

To determine how much additional memory is required please check /Diagnostics/Hardware/Info advanced URL (Please note this information is included in sysinfo as well):

Hardware Information
URL_Path /Diagnostics/Hardware/Info
Hardware Information

Model: SG-Enterprise
RAM: 14336 MB
	M0: 1024 MB, 0 MHz Other Unknown with 65535 bit Non, pn:None
	M1: 13312 MB, 0 MHz Other Unknown with 65535 bit Non, pn:None
Number of physical CPUs: 1
Number of cores: 4
CPU frequency: 2593 MHz
Storage: 4 drives
	Disk in slot 1: 8 GB  Virtual HD, rev:1.1.0 serial: attributes:boot status:present (unsupported)
	Disk in slot 2: 30 GB  Virtual HD, rev:1.1.0 serial: attributes:none status:present (unsupported)
	Disk in slot 3: 107 GB Msft     Virtual Disk    , rev:1.0  serial: attributes:data status:present
	Disk in slot 4: 107 GB Msft     Virtual Disk    , rev:1.0  serial: attributes:data status:present
Network: 
	Interface 0:0: Virtual network   running with virtual link  
Accelerators: none
Enterprise Configuration Warnings

Warning: Non-standard memory configuration detected.
 - A minimum of 20 GiB is recommended for systems with 4 CPUs. <--------------------------