Scale-out and new clustered deployment of vIDM nodes in Aria Lifecycle fails with Error Code: LCMVIDM71048

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

• Scaling out an existing vIDM single node to a 3-node cluster or deploying a new clustered vIDM nodes using Aria Lifecycle Manager is failing with an error.
  
  Error Code: LCMVIDM71048
Unable to start vIDM postgres service.Refer to serverlog on the vIDM instance for additional details.
Unable to start postgres on the host <VIDM_Node_FQDN>


• You might see similar errors in the /var/log/vrslcm/vmware_vrslcm.log file
  
  com.vmware.vrealize.lcm.vidm.common.exception.VidmCommandExecutionException: {"errorCode":"LCM_VIDM_START_POSTGRES_SERVICE_ERROR_0003","exceptionMessage":"Unable to start postgres on the host <VIDM_Node_FQDN>","parameters":["<VIDM_Node_FQDN>"]}    
   at com.vmware.vrealize.lcm.vidm.driver.helpers.VidmUtil.startPostgresService(VidmUtil.java:569)    

Environment

VMware Identity Manager 3.3.7

Aria Lifecycle 8.18.x

Cause

This issue occurs when the wrong version of vIDM OVA file is used in Aria Suite Lifecycle 8.18.0 PATCH3 for scaling out or installing new vIDM cluster deployment.

Resolution

To resolve this issue, please use the correct version of the vIDM OVA file, identity-manager-3.3.7.0-24863103_OVF10.ova, which is available for Aria Suite Lifecycle 8.18.0 PATCH3. Follow these steps to obtain the package from the vrlcm-8.18.0-PATCH3.patch file:

1. Download the vrlcm-8.18.0-PATCH3.patch file from: https://support.broadcom.com/web/ecx/solutiondetails?patchId=15966
2. Create a new directory under the /data folder in the Aria Suite Lifecycle appliance, copy the patch file to /data/Newfolder, and run the following commands one by one:
   • unzip *.patch
   • rm *.patch
   • base64 -d < encoded_* > patch.decoded
   • rm encoded_*
   • unzip patch.decoded
   • rm patch.decoded
   • unzip *.patch
   • rm *.patch
   • unzip lcm_PATCH_artifacts.zip

After extracting, copy the identity-manager-3.3.7.0-24863103_OVF10.ova file to the /data folder. Then, from Aria Suite Lifecycle binary mapping, map this binary into Aria Suite Lifecycle Manager and attempt the vIDM clustered deployment or scale-out tasks.

If these steps do not resolve the issue,Please open a Broadcom support ticket and reference this 413518 KB article.