No Export Cloud SWG Policy

Products

• Cloud Secure Web Gateway - Cloud SWG

Issue/Introduction

Can Support provide a CPL or policy backup in the Cloud SWG Portal managed policy?  

Environment

Cloud SWG Portal (Portal Managed Policy) 

Resolution

No, Support is no longer allowed to download CPL or policy when the policy is managed via the Cloud SWG Portal.

A feature request has been made. 

Note: If a policy is managed by a Management Center (UPE), the full policy is available in the Management Center. 

 

 

Additional Information

Alternative options are:

1. Take a screenshot of the policy

2. Use an API to get the policy lists based on the Manage Policy Lists (Policy Management API) techdocs.