Failed to import {0} metadata in SDDC Manager API Reference Token: XXXXXX

Products

• VMware SDDC Manager

Issue/Introduction

While trying to deploy a VCF environment using the VCF Installer appliance  - this error is encountered in the UI - 

Failed to import {0} metadata in SDDC Manager API Reference Token: XXXXXX

 

The /var/log/vmware/vcf/commonsvcs/vcf-commonsvcs.log file contains these errors - 

IDENTITY_UNAUTHORIZED_ENTITY User is not authorized

com.vmware.evo.sddc.identity.model.error.UnauthorizeException: User is not authorized

CLIENT_IP_BLOCKED Client IP is blocked

com.vmware.evo.sddc.identity.model.error.BlockedException: Client IP is blocked.

Token creation request received from user : admin@local

Local account authenticate initiated

Local account is locked

LOCAL_ACCOUNT_LOCKED Local account is locked.

 

 

Environment

VCF 9.0

Cause

This issue occurs when multiple deployments are done using the same VCF Installer appliance - which is currently not supported.

Example - the environment is deployed multiple times, with the same fqdns for appliances - but different passwords.

Resolution

Deploy a new VCF Installer appliance.