SCSI Controller is VMware certified health is in alert status on a newly configured vSAN ESA cluster
Article ID: 413061
Updated On:
Products
Issue/Introduction
The newly configured vSAN ESA cluster showing an alert that the SCSI Controller is VMware certified
SCSI controller is VMware certified
Score impact -3
Occurred on: Sep 26, 20##, 11:14:## AM
Category: Hardware compatibility
Impact area: Availability
Description: Displays information about the storage I/O controller and verifies that the controller is supported in the VMware Compatibility Guide, based on its PCI ID. If there is a mismatch, contact VMware support.
Likely impacts: Controller is not VMware certified for ESXi release
VMware-vsan-health-summary-result.log shows Test controlleronhcl health : red ControllerList: Host Device CurrentController PciId CurrentVsanMode ControllerCertified (Host-104, Vmhba3, Broadcom/LsiMegaraid12Gsas/PcieSecureSas39Xx, 1000,10E2,1590,032C, VsanEsa, Red), (Host-94, Vmhba3, Broadcom/LsiMegaraid12Gsas/PcieSecureSas39Xx, 1000,10E2,1590,032C, VsanEsa, Red), (Host-89, Vmhba3, Broadcom/LsiMegaraid12Gsas/PcieSecureSas39Xx, 1000,10E2,1590,032C, VsanEsa, Red),
Environment
VMware vSAN ESA
Cause
- VMware vSAN will only support SAS and SATA devices attached to a Tri-mode controller.
- NVMe devices attached to a Tri-mode controller are NOT a vSAN-supported configuration.
- Reference: VMware vSAN Design Guide, under the Choosing a Storage I/O Controller section.
Resolution
Reconfigure the vSAN cluster removing the tri-mode controller and directly connect the NVMe disks to the onboard PCIe slots.
Additional Information
Adherence to the VMware Compatibility Guide (VCG)/Hardware Compatibility Guide (HCL) is critically important to the stability of vSAN environments. Using a noncompliant controller/disk or incorrect controller configuration for vSAN (including the driver, firmware, disk mode, etc.) puts the user data at risk and could lead to severe issues of data unavailability over time.
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