SCSI Controller is VMware certified health is in alert status on a newly configured vSAN ESA cluster

Products

• VMware vSAN
• VMware vSAN 8.x

Issue/Introduction

The newly configured vSAN ESA cluster showing an alert that the SCSI Controller is VMware certified

SCSI controller is VMware certified
Score impact -3
Occurred on:  Sep 26, 20##, 11:14:## AM
Category: Hardware compatibility
Impact area: Availability
Description: Displays information about the storage I/O controller and verifies that the controller is supported in the VMware Compatibility Guide, based on its PCI ID. If there is a mismatch, contact VMware support.
Likely impacts: Controller is not VMware certified for ESXi release

VMware-vsan-health-summary-result.log shows
  
 Test controlleronhcl health : red
         ControllerList: Host  Device  CurrentController  PciId  CurrentVsanMode  ControllerCertified
                         (Host-104, Vmhba3, Broadcom/LsiMegaraid12Gsas/PcieSecureSas39Xx, 1000,10E2,1590,032C, VsanEsa, Red), (Host-94, Vmhba3, Broadcom/LsiM
egaraid12Gsas/PcieSecureSas39Xx, 1000,10E2,1590,032C, VsanEsa, Red),
                         (Host-89, Vmhba3, Broadcom/LsiMegaraid12Gsas/PcieSecureSas39Xx, 1000,10E2,1590,032C, VsanEsa, Red),

 

 

Environment

VMware vSAN 8.x ESA
MegaRAID 12GSAS/PCIe Secure SAS39xx

Cause

• VMware vSAN will only support SAS and SATA devices attached to a Tri-mode controller.
• NVMe devices attached to a Tri-mode controller are NOT a vSAN-supported configuration.

Resolution

• Workaround:
  Reconfigure the vSAN cluster to use the OSA configuration.
  
  
• Note:
  vSAN ESA only supports NVMe devices that are directly connected to a PCIe slot on the bus.
  Reference: VMware vSAN Design Guide, under the Choosing a Storage I/O Controller section.

Additional Information

Adherence to the VMware Compatibility Guide (VCG)/Hardware Compatibility Guide (HCL) is critically important to the stability of vSAN environments. Using a noncompliant controller/disk or incorrect controller configuration for vSAN (including the driver, firmware, disk mode, etc.) puts the user data at risk and could lead to severe issues of data unavailability over time.