After applying Maintenance for OM Web Viewer 12.1, the build number remains the same.
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After applying Maintenance for OM Web Viewer 12.1, the build number remains the same.

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Article ID: 41302

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Updated On:

Products

Output Management Web Viewer

Issue/Introduction

After applying Maintenance for Output Management Web Viewer 12.1, the build number remains the same.

The log for the install of the maintenance, located in the CA_OM_Web_Viewer/uninstaller/Logs directory showed the following error:  

ERROR - build.xml:114: Error while expanding /tmp/629488.tmp/CAOMWebViewer12.war 

Environment

Output Management Web Viewer 12.1 for Linux or USS

Cause

There is a lack of temp space ...specifically in the system default /tmp folder

Resolution

  1. Manually remove any folders that may have been left from the failed install.
  2. Add a command-line argument to define an alternate temporary location for the install.

The System Properties you need to set are:   -Dlax.nl.env.iatempdir and java.io.tmpdir

Here is an example:

    java -Dlax.nl.env.iatempdir=<Desired location>/tmp  -Djava.io.tmpdir=<Desired location>/tmp -jar CA_OM_WebViewer_12_Updt.jar

Where <Desired location>/tmp is your new temporary folder with at least 500MB (Update installer) of free space.