AWI collapses the whole tree when expanding a subfolder

Products

• CA Automic Workload Automation - Automation Engine
• Automic SaaS

Issue/Introduction

After clicking and expanding certain folders in the AWI, at one point all of them are collapsed again.

Sometimes expanding a new folder or clicking on the back button inside the browser causes the whole folder structure to collapse.

Environment

Automic Automation Engine 24.4.X. 

Cause

DE177935

Resolution

Update to a fix version listed below or a newer version if available.

Fix version:
Component(s): Automic Web Inteface (AWI)
Automation.Engine 24.4.4 - Planned release March 2026

Additional Information

Public Description:A problem has been fixed where, when expanding a subfolder, AWI collapsed the entire navigation tree.

 

Article title: How to register to Broadcom Software Product updates and Critical Alerts

https://knowledge.broadcom.com/external/article?articleId=133819