Some Jira Boards do not display in the ConnectAll Origin Board dropdown list when mapping Jira Sprints

Products

• ConnectAll On-Prem
• ConnectALL
• ConnectAll SaaS

Issue/Introduction

Some Jira Boards do not display in the ConnectAll Origin Board dropdown list when mapping Jira Sprints

Cause

The origin board list is comprised of boards that have "Sprint Support" enabled.

Only Scrum boards have "Sprint Support" enabled.  Kanban boards do not have "Sprint Support" enabled and therefore won't display when mapping Sprints in ConnectAll.

Resolution

Create a Scrum board (instead of a Kanban board) to see the entry in the Origin Board dropdown.