Whitelisting a Sender to Bypass the Anti-Malware Service

Products

• Email Security.cloud

Issue/Introduction

This article provides information on whether a sender can bypass the Anti-Malware service.

Environment

Email Security.cloud

Resolution

As per the ESS design, sender whitelisting is not possible for the Anti-Malware service. Additionally, this feature will not be made available to customers, as the service is designed to scan every inbound and outbound email for malicious content.