Error: "LCMVSPHERECONFIG1000016" when VCF Installer fails to deploy OVA
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Error: "LCMVSPHERECONFIG1000016" when VCF Installer fails to deploy OVA

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Article ID: 412723

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Updated On:

Products

VMware SDDC Manager / VCF Installer

Issue/Introduction

  • From the VCF Installer, the deployment fails at deploying the fleet management appliance, operations appliance, or automation appliance.
  • Fleet Manager Appliance - /var/log/vrlcm/vmware_vrlcm.log displays:
    YYYY-MM-DDTHH:MM:SS.783Z ERROR vrlcm[1299] [pool-3-thread-22] [c.v.v.l.p.c.v.t.DeployOvfTask]  -- IO Exception occured while uploading files to vCenters datastore. Error : {}
    java.net.ConnectException: Connection timed out (Connection timed out)
            at java.base/java.net.PlainSocketImpl.socketConnect(Native Method) ~[?:?]
            at java.base/java.net.AbstractPlainSocketImpl.doConnect(Unknown Source) ~[?:?]
            at java.base/java.net.AbstractPlainSocketImpl.connectToAddress(Unknown Source) ~[?:?]
            at java.base/java.net.AbstractPlainSocketImpl.connect(Unknown Source) ~[?:?]
            at java.base/java.net.SocksSocketImpl.connect(Unknown Source) ~[?:?]
            at java.base/java.net.Socket.connect(Unknown Source) ~[?:?]
  • VCF Operations UI displays errors similar to:
    Request scale out failed with error cause [{"messageId":"LCMVSPHERECONFIG1000016","message":"IO Exception occurred while performing the operation. Check the logs for more information.

    Request createenvironment failed with error cause [{"messageId":"LCMVSPHERECONFIG1000016","message":"IO Exception occurred while performing the operation. Check the logs for more information.","eventId":"##","retry":true,"exceptionMessage":"Unexpected ioexception occurred.","exceptionStackTrace":"java.net.ConnectException: Connection timed out (Connection timed out)
    .
    .
    .
    com.vmware.vrealize.lcm.drivers.vsphere65.deploy.impl.OvfDeployUrl.getVMDKFile(OvfDeployUrl.java:125)
            at com.vmware.vrealize.lcm.drivers.vsphere65.deploy.impl.BaseOvfDeploy.getVMDKFileUrl(BaseOvfDeploy.java:1003)
            at com.vmware.vrealize.lcm.drivers.vsphere65.deploy.impl.BaseOvfDeploy.importOvf(BaseOvfDeploy.java:706)
          at com.vmware.vrealize.lcm.plugin.core.vsphere.tasks.DeployOvfTask.execute(DeployOvfTask.java:251)
  • The 'Deploy VCF template' task successfully appears within vCenter, but eventually fails with "The task was cancelled by a user."

Environment

VMware Cloud Foundation 9.0

Cause

Network communication over TCP port 443 is blocked by a firewall, security policy, and/or no routing exists between the VCF Fleet Manager and the destination ESXi hosts.

Resolution

Work with networking team to open the required traffic between VCF Fleet Manager and the destination ESXi host.