Getting Blue Screen on Horizon based Windows 11 VM when vTPM is enabled
search cancel

Getting Blue Screen on Horizon based Windows 11 VM when vTPM is enabled

book

Article ID: 412650

calendar_today

Updated On:

Products

VMware vCenter Server 8.0 VMware vCenter Server

Issue/Introduction

While booting up vTPM enabled Windows 11 VM on Horizon, we may encounter Blue Screen of Death.

Recovery

Your PC/Device needs to be repaired

The application or operating system couldn't be loaded because a required file is missing or
contains errors.

File: \WINDOWS\system32\winload.efi
Error code: 0xc000000f

You'll need to use recovery tools. If you don't have any installation media (like a disc or USB
device), contact your PC administrator or PC/Device manufacturer.

Environment

VMware vCenter Server 8.x
VMware vCenter Server 7.x
Horizon View 6.7

Cause

A golden image used to create a Full or Instant Clone Windows 11 desktop pool must not have a vTPM device present, since Horizon adds a unique vTPM device to each Virtual Machine after cloning.

Resolution

The two methods we have verified to meet this requirement, in line with Microsoft's guidance , are as follows:

1.Create and use a WinPE ISO image to install Windows 11 into a VM without a vTPM device using the steps detailed in Knowledge article 312106.

2.Use the Microsoft Deployment Toolkit (MDT), which provides a fully automated process to creation of a Windows 11 without a vTPM device. Please see Tech Zone for further details. 
Alternatively, you can create a golden image with a vTPM device and install Windows 11 in the standard way, and then remove the vTPM device after shutting down the golden image and before using it to create a pool

Additional Information

Contact Omnissa Support for further assistance.
Refer here for more details