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DX IM - USM problem when trying to access devices' interface tab

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Article ID: 41263

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM) NIMSOFT PROBES

Issue/Introduction

When checking the “interface” link in the UMP USM portlet, I get the following error:

Details: 
com.firehunter.ump.exceptions.DataFactoryException : :db.error/connection-released The connection has been released. 

 

Environment

UIM 8.x or 9.x versions only

Resolution

Redeploying the UMP probe resolves this issue.