PAM Cluster node renew license requirements

Products

• CA Privileged Access Manager (PAM)

Issue/Introduction

You see that all cluster nodes have perpetual license but one that expire soon, so you get this error message in one only cluster node

You got the link to download licenses for all cluster nodes, you doubt if the license has to be installed only in one node or in all nodes even if they say perpetual 

Environment

PAM all versions

Cause

Checking licenses you see that the new one and the current ones have not the same numbers 

Resolution

All license files inside the cluster have to be the same, all must have the same numbers regarding configuration items

So there are 2 options to fix the problem:

1) ask license team for a new license file that matches the exact numbers of the rest of the nodes from cluster

2) you install a new license file in each node of the cluster even if their expiration date is perpetual, in order to have the same new numbers in all nodes.

For any further question open a case in PAM Support