User asked for Organization Name when logging into VCF Automation 9 for the first time

Products

• VCF Automation

Issue/Introduction

• Once the user has successfully deployed VCF Automation 9, if they try to access VCF Automation by navigating to "https://vcfa.example.com" then they will be greeting with this screen despite having not previously configured an Organization:
• 

Environment

• VCF Automation 9.0

Cause

• The user does not have any configured Organizations.

• They are trying to access VCF Automation by just using "https://vcfa.example.com" rather than through the Provider Portal.

Resolution

• As the user does not have any Organizations configured, they need to access the Provider Portal first at "https://vcfa.example.com/provider" to configure Organizations for use as well as other items necessary to configure.

• It is also possible to reach the Provider Portal by giving the org name system at the prompt.

Additional Information

You can also refer to the VCF Automation 9.0 Documentation regarding this:

Log in to VCF Automation Provider Management Portal