Custom form reset once new template is published

Products

• VMware vRealize Automation 8.x

Issue/Introduction

Custom form is working on target catalog already

Once the content is updated by template version release, the custom form reset to default base form that custom have to import the custom form manually

Environment

VMware Aria Automation 8.18.*

Cause

If "custom request form" in content panel is black , service broker will consider that no custom form attached on this content

Resolution

1.Switch to Service broker.

2.Click Content

3.Click the expand button of the target content

4.Click the updated content item version in right panel

5.Click disable and save 

6.Click enable and save

7.Return to content list, check if the content's custom request form become Enabled