Monitor page for Edge Transport node is not loading, you see a spinning circle

Products

• VMware NSX

Issue/Introduction

• When trying to access the monitor page for  edge nodes in NSX UI, you see a spinning circle but does not display any statistics.

  1) System → Fabric → Nodes → Edge Transport Nodes

  2) Select the edge node 

  3) Under Monitor → Network Interface

• Using different browsers and PCs exhibit the same behavior.
• "start search resync all" has been executed on all the NSX Manager nodes and the issue still persists

 

 

Environment

VMware NSX

Resolution

• Perform a rolling reboot of all NSX managers
• Wait for about 15 minutes for the page to load

If the page does not load after performing the steps above, please open a support case with Broadcom Support 

For more information, see Creating and managing Broadcom support cases.