CA Common Services CCILGR abends with S378-14 and results in a CVT overlay

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Article ID: 4122

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Products

CA CIS CA Common Services for z/OS CA 90s Services CA Database Management Solutions for DB2 for z/OS CA Common Product Services Component CA Common Services CA Datacom/AD CA ecoMeter Server Component FOC CA Easytrieve Report Generator for Common Services CA Infocai Maintenance CA IPC Unicenter CA-JCLCheck Common Component CA Mainframe VM Product Manager CA Chorus Software Manager CA On Demand Portal CA Service Desk Manager - Unified Self Service CA PAM Client for Linux for zSeries CA Mainframe Connector for Linux on System z CA Graphical Management Interface CA Web Administrator for Top Secret CA CA- Xpertware CA Compress Data Compression for MVS CA Compress Data Compression for Fujitsu

Issue/Introduction

CA Common Services CCILGR abends with S378-14 and results in a CVT overlay.

Cause

If CCILGR is started manually, prior to the CCI subsystem completely initializing, a S378-14 abend can occur in the CCILGR address space.  The recovery of this abend results in an overlay of CVTSYSAD with x'FFFFFFFF'.  

Environment

- Supported z/OS level- CA Common Services r14.1

Resolution

Start CCILGR correctly via the LOGGER statement in the CCIPARMs.

Additional Information

PTF RO90326 has been developed to prevent the abend from occurring.  However, CCILGR should normally be started via the LOGGER statement in the CCIPARMs.