Expand / Collapse all not working on blueprint with Rules on Hide Selected Attributes

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

Expand / Collapse button does not work consistently.

1. When we have a Rule on Hide Selected Attributes, all the sections will expand upon update – this does not happen if we don’t have a rule like this enabled
2. When switching the field that triggers the View Page rule, and only expanding the top section, the Expand /Collapse button displays inconsistently and eventually stops working

 

STEPS TO REPRODUCE:

1. Create a new Idea Blueprint
2. Add multiple sections Test1, Test2, Test3, Test4, Test5, Test6, Test 7
3. Add OOTB fields to each section, example Parent field
4. Make sure Idea Type as OOTB Lookup is added in the very top section that we will use to change the view
5. Create two rules
   • Rule 1 to Hide Sections Test 1
   • Rule Type View Page  
   • When Idea Type is Major Project – Hide Sections – Test1
   • Rule 2
   • If Idea Type = Empty, Hide Attributes
   • Rule Type View Page  
   • When Idea Type is Empty
   • Hide Attributes – Hide Selected – Parent
6. Publish the Blueprint
7. Create or assign an idea to this blueprint with Idea Type still set to None
8. Go to Idea properties in MUX
9. Start with all sections Expanded
10. Switch the Idea Type to Major Project
11. Scroll down, wait until the hidden sections update
12. Now click Collapse All
13. Expand just the top section Idea Summary
14. Switch the Idea Type to None
15. Note the Sections update, they are all Expanded
16. Click Collapse All
17. Now Expand just the top section Idea Summary
18. Switch the Project Type to Major Project

Expected Results: When the sections update based on the Rules, the sections to be either:

• Unchanged with Collapse All button on top
• all Expanded with Collapse All button on top

Actual Results: the sections are all Expanded, the button on top says Expand All. On clicking the button, the sections are Collapsed. On clicking the button again nothing happens

 

Environment

Clarity 16.3.3

Cause

DE176483

Resolution

Fixed in:

• Clarity 16.4.0
• Clarity 16.3.3 Patch 2 (16.3.3.2)