Automation Central "Delete snapshot" Jobs failed to run in Aria Operations
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Automation Central "Delete snapshot" Jobs failed to run in Aria Operations

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Article ID: 412039

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Updated On:

Products

VMware Aria Operations (formerly vRealize Operations) 8.x VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

When using Automation Central in Aria Operations to schedule a  "Delete snapshot"  the job fails with just "Error" in the History tab.


In the actions-data-<UUID>.log:

INFO  [TasksManager-ResponseHandler-3847] com.vmware.vcops.controller.data.utils.action.ActionLogUtil.logJobContext - Action Result:[JobContext{jobId='<jobId-UUID>', jobName='Delete Unused Snapshots for VM - Remove Snapshots', jobState=FAILED, objectId=[<objectId-UUID> ], objectName=[<objectName>], actionAdapterKind='VMWARE', targetAdapterKind='VMWARE', resourceKind='VirtualMachine', submittedBy='automationAdmin', authSource='LOCAL', jobContextEntryList=[JobContextEntry{entryDate=<entryDate>, completionDate=<completionDate>, entryKind='ActionExecutionResult', entryState=FAILED, stampedInfoMessages=[], stampedWarningMessages=[], stampedErrorMessages=[StampedMessage{fractionalSecs='.591000', timeStamp=<timeStamp>, message='Script Not Executed: Unable to establish vCenter connection, Exception message: Cannot complete login due to an incorrect user name or password.'}],

Environment

Aria Operations 8.x

Cause

Failed to connect to vCenter due to an incorrect username or password.

Resolution

Correct credentials for vCenter Server authentication in How to Integrate Aria operation plugin with vCenter using Aria operations UI