Device status is not updating in Global Topology within NetOps Portal

Products

• Network Observability

Issue/Introduction

We have installed Global Topology and one of the devices was down however within global topology the device status has not been udpated

Environment

NetOps Peformance Management 24.3.13

Global Topology 24.3.13

Cause

DX NetOps Spectrum is not configure to publish alarm status to kafka

Resolution

To update item conditions in the Topology, you can configure DX NetOps Spectrum to publish/send alarms to Kafka.

Spectrum publishes each alarm as a separate record to the designated Kafka topic on the configured server.

Prerequisites:

Access to the Spectrum OneClick server.

Kafka broker details (IP address and port).

Permissions to edit configuration files under <$SPECROOT>.

For additional information, see: Enable Alarm Integration on the OneClick Servers.

Procedure:

• Open the configuration file
• On the Spectrum OneClick server, open the following file:
• <$SPECROOT>/tomcat/conf/application-spring.properties
• Configure the Kafka server information
  • Add or update the following property with the Kafka broker IP and port:
  • spring.kafka.bootstrap-servers=<bootstrap-server IP>:9092
  • Example:
  • spring.kafka.bootstrap-servers=192.168.1.10:9092
• Enable alarm synchronization
  
  • Set the following property to true:
  • connector.alarms.alarm-sync-enabled=true
  • Configure alarm message format
  • Set the message format for alarms sent to Kafka as JSON:
  • connector.alarms.alarm-sync-format=json
  • Save changes
  • Save and close the file.
• Restart the Tomcat services on the Spectrum OneClick server for the changes to take effect.

Verification:

After restart, Spectrum should publish alarms to the configured Kafka topic.

Check the Kafka topic to verify alarm messages are being received in JSON format.

Reference Documentation