WLC count mismatched from List View to AP counts on device in OneClick
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WLC count mismatched from List View to AP counts on device in OneClick

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Article ID: 411965

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Updated On:

Products

Network Observability Spectrum

Issue/Introduction

The counts mismatch from list view to the Access Point List on the device. 

Cause

When the `WlcContains` association is deleted via the vnmsh CLI, the relationship between the Wireless LAN Controller (WLC) and the Access Point (AP) is removed. However, the AP information still exists in the WLC inventory. Therefore, when a "discovery APs" action is performed, the system does not add the AP to the inventory or create a new `WlcContains` relation because the information is already present.

Deleting `WlcContains` associations from `vnmsh` is one way to reproduce the issue. In the customer's environment, this could have been triggered by a different process.

Resolution

Restarting the SS will cause these to retrigger and counts update properly.

In a future release there will be an action code that can be sent to the VNM to do this without a restart.  Planned for the 25.4.x release cycles.