Reconfiguring vCenter HA fails with an error "vCenter HA has invalid configuration. Remove vCenter HA to destroy the current cluster configuration and set up vCenter HA again"
Article ID: 411957
Updated On:
Products
Issue/Introduction
- VCHA has to be reconfigured, in certain situations such as vCenter upgrade.
- Upon reconfiguring, VCHA UI interface shows invalid VCHA configuration with an error similar to "
vCenter HA has invalid configuration. Remove vCenter HA to destroy the current cluster configuration and set up vCenter HA again" - In VCHA logs, following entries are reported:
/var/log/vmware/vcha/prepare-vcha.log
[YYYY-MM-DDTHH:MM:SS] INFO prepare-vcha Opening firewall ports for VCHA..[YYYY-MM-DDTHH:MM:SS] INFO prepare-vcha Reloading firewall...[YYYY-MM-DDTHH:MM:SS] ERROR prepare-vcha firewall-reload failed with error: flock: cannot open lock file /var/tmp/vmware-firewall-reload.flock: Permission denied
Cause
The vmware-firewall-reload.flock file did not have the correct ownership or permissions, which prevented related services or configurations from executing properly.
Resolution
Please follow below mentioned steps to resolve VCHA reconfiguration failure:
-
Correct the ownership of
vmware-firewall-reload.flock: - Redeploy VCHA.
If the issue persist, please open a support case with Broadcom to clear out stale entries of previous VCHA configuration.
Please note to take a snapshot of the vCenter Server or offline snapshots of all the vCenter servers configured with ELM.
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