api-docs cannot be accessed by LDAP enabled user, points to /?error instead

Products

• CA Automic Applications Manager (AM)

Issue/Introduction

When attempting to reach the api-docs endpoint, http://[AM Server name]:[REST port]/api-docs, in Applications Manager 9.6.1 with a user that has LDAP authentication enabled, the user is directed to http://[AM Server name]:[REST port]/?error instead

 

1. Have the Master's agent set up for LDAP connections
2. Create a user that has LDAP Authentication enabled
3. Make sure that user can log into AM
4. Point a browser to http://[AM Server name]:[REST port]/api-docs
5. Log in as a non-LDAP user
   
   http://[AM Server name]:[REST port]/api-docs/swagger-ui/index.html
   
   
6. Close and re-open the browser or open a new incognito session
7. Point the browser to http://[AM Server name]:[REST port]/api-docs
8. Log in as a LDAP Authenticated user
   
   Expected behavior:
   Redirected to http://[AM Server name]:[REST port]/api-docs/swagger-ui/index.html like it is with a non-LDAP user
   
   Actual behavior:
   http://[AM Server name]:[REST port]/?error

Environment

Version 9.6.1

Resolution

A fix was released for this with Application Manager 9.6.2, released in December of 2025.